Frequently Asked Questions

The Basics

Monday, September 8 - Thursday, September 11, 2025. Mark those calendars!

The Hilton Santa Barbara Beachfront Resort in Santa Barbara, CA

Earlybirds can register April 17-May 2 for just $1,695 ($300 off). Regular registration opens May 3 for $1,995.

Yes! Groups of 5+ score 10% off when registering together. (You'll need each person's CJ account email, so have those ready.)

Nope! Just use the email connected to your CJ account—the same one that gets all your CJ communications.

CJU25 is an exclusive event for active CJ partners only. If your inbox is empty:

  • Try registering with your CJ account email on or after April 17
  • If that doesn't work, reach out to your account manager
  • Update your email preferences to make sure you're getting our event announcements
  • Or apply to attend when registration launches

What’s Included?

Everything that matters: keynotes, breakouts, Discovery Lab trainings, evening events, and plenty of plenty of food and refreshments:

  • Tuesday: Breakfast, lunch, and big beach party appetizers
  • Wednesday: Breakfast, lunch, pre-award appetizers, Awards Dinner, and late-night food court access
  • Thursday: Breakfast

We accept Visa, MasterCard, Discover, and American Express. Advertisers can also pay with their CJ Account Number (CID).

Policies To Know

  • Cancel by August 15: Full refund
  • Cancel August 16-September 4: 50% refund
  • After September 4: Sorry, no refunds

Absolutely! You can send someone else from your company if you can no longer make the event. Send substitution requests from your company to cju@cj.com with:

  • Both names (yours and the substitute's)
  • Their invitation email and title
  • We'll handle the hotel transfer if booked through our system, otherwise please contact your hotel directly

The Networking Pass includes five extra beverage tickets for $130.00. Beverage tickets can be shared with colleagues and partners at the After Party event. The Networking Pass can be purchased when you register.

Accommodation

Room reservations for Hilton Santa Barbara will open on April 29 2025, at 11am PDT. Watch for the booking email or visit the Travel & Lodging page. You will need to use your invitation email to register for a room at the Hilton Santa Barbara. The Hilton Santa Barbara will not be taking reservations directly.

Important note: Booked a room? Make sure you register for CJU25 by July 8 or we'll reluctantly give your Hilton Santa Barbara room to someone else. (We'll send a reminder before the deadline.)

 

Rooms at the Hilton Santa Barbara sell out quick. If you didn’t grab a reservation in time don’t worry! You can join the waitlist on the booking page, but we also recommend securing a backup at one of our alternate hotels. If Hilton rooms open up, we'll reach out in late August.

Mountain and resort view rooms are $385/night including all taxes, fees, in-room Wi-Fi, and parking.

Ocean view rooms are $435/night including all taxes, fees, in-room Wi-Fi, and parking.

 

  • One payment method = up to four rooms (just provide all guest names)
  • Individual payments = one room per person

 Important note: If you book more than four rooms, we reserve the right to cancel the additional requests and your desired room types will not be guaranteed.

 

Three nights minimum: check-in September 8, check-out September 11.

  • Payment in full is due on August 4. A payment link will be sent before the due date.
  • Credit card payment is accepted. Advertisers have the option to pay with their CJ account number (CID).
  • Bring a card for incidentals at check-in

If you need to make changes to your hotel reservations, please reach out to cju@cj.com or jillsteincju@gmail.com.

You can cancel your Hilton reservation without penalty until August 8. After August 8, we cannot guarantee a refund unless we find someone to take your spot. 

To cancel a room, get in touch at cju@cj.com.

Your room rate won’t earn Hilton Honors points but incidentals (charges to your room) will. These are paid on check out. Check the Hilton Honors Terms for details.

Several alternate hotels offer special CJU rates. Check the Travel & Lodging page for our recommendations

Event Details

Sponsorships are available within the registration platform, or check out our Sponsorship Prospectus on the CJU site. Advertisers can charge sponsorships to their CID. Questions? Drop a line to sponsorship@cj.com.

Badges are available depending on arrival time:

  • Monday, September 8: 1:00 PM – 7:00 PM (Hilton Lobby)
  • Tuesday, September 9: 7:00 AM – 5:15 PM (Santa Barbara Foyer)
  • Wednesday onward: Information Desk in Santa Barbara Foyer

CJ Universe is the CJU25 app – your digital CJU companion! Use the app on your desktop or mobile device to build your agenda, connect and schedule 1:1 meetings and locations with other attendees, and much more.

From July 15th, those who have already registered will receive their invitation to join CJ Universe. Registering after July 15th? Your invitation to CJ Universe will be sent automatically once your registration has been confirmed. Once you have your invite, simply download the "Attendee Mobile" app via the App Store or Google Play, search "CJU25" and sign in.

Yes! Set up your entire CJU schedule in advance through CJ Universe, including private meetings, keynote, sessions, and all networking events.

  • Breakout sessions: Mid-to-late July
  • Discovery Lab trainings: Early August

Our breakout session schedule can change all the way up to the event. We aim to make any final changes a couple of weeks before CJU begins. However, while we aim to avoid it, sometimes last-minute time changes or cancellations can still happen.

Details drop around June 4, 2025. Start thinking about your submission now!

The CJU25 Experience

September in Santa Barbara is typically sunny with an average of 75 degrees during the daytime and 65 degrees at night.

Business casual dress during the day, dress-to-impress for the Wednesday night events, sandals for The Beach Party, and a sweater or light jacket for the evenings and hotel meeting rooms.

Due to capacity, our evening events are for registered attendees only.

Your wellbeing is our #1 priority. We’ll be following all Covid health and safety regulations put in place by the CDC, Hilton, and Santa Barbara, CA.

Check Santa Barbara County Public Health for the latest.

We've got answers! Drop us a line at cju@cj.com