Recently the network quality team at Commission Junction enhanced the use of automated tools and processes to better support our ongoing efforts to maintain and grow a strong network of choice clients. An upgrade has been made to the network quality utility used by the team to regularly search publisher Web sites that are associated with the Commission Junction network to help monitor their compliance with the Publisher Service Agreement. Commission Junction uses this tool to notify clients that are not in compliance so they can make the necessary changes.

Commission Junction continues to be committed to providing a quality, high- performing network for our publishers and advertisers by conducting these types of searches and the enhancement of this utility allows us to continue to meet that commitment in a more efficient manner.

Frequently Asked Questions

1. What does the network quality utility do?
The network quality utility tool searches each publisher Web site that is registered in the Commission Junction network that generates traffic to monitor compliance to the Publisher Service Agreement, specifically, Sections 1 and/or 2.2. Additionally, searches are made to monitor continued compliance to advertisers' special terms and conditions.

2. How often will the network quality utility access my Web pages?
The network quality utility will visit, on a daily basis, all registered sites and all pages that have generated traffic within the past 30 days.

3. Will the network quality utility place any extra load on my Web site?
Most sites will be accessed for just a few seconds on average during the utility's daily search. Since network delays are involved it is possible over short periods that the rate will appear to be slightly higher. While we don't expect you to experience any performance issues, if you find that you are experiencing too high a load on your site, login to your Commission Junction account at www.cj.com and click on the "Support" tab at the top of the Account Manager to notify client services via "Ask a Question."

4. Is the network quality utility new?
No. Commission Junction has always searched publisher Web sites in order to monitor network quality and adherence to the Publisher Service Agreement. The network quality utility is simply an enhanced version of a tool that has always been used by Commission Junction.

5. How will the collected data be used?
Collected information is examined by Commission Junction's network quality team for any content suggesting non-compliance with the Publisher Service Agreement as well as an advertiser's special terms and conditions. If necessary, a member of the team will notify publishers that are not in compliance so they can make the necessary changes.

6. How is the network quality activity beneficial to clients?
This utility gives advertisers the ability and assurance to enter the pay-for-performance network. Advertisers with specific or restricted program requirements are better able to extend complex offers through the network and manage more relationships with publishers comfortably. Ultimately this will bring more high quality advertisers into performance marketing.

7. Why is the network quality utility trying to download incorrect links from my server? Or from a server that doesn't exist?
The network quality utility examines the referring link that generated traffic within the network. If the link is no longer valid or the registered URL is incorrect the utility will still try to examine it.

For further assistance, login to your Commission Junction account at www.cj.com and access the resources in the "Support" tab at the top of the Account Manager.